AI and workflow automation for Melbourne small businesses One entry. Every system.
Melbourne volume means Melbourne admin: more quotes a week, more bookings, more invoices, and the same details typed into three systems by someone who should have gone home. We map how a job really travels through your business, join up the tools you already pay for, and keep the join working every month.
- Workflow audit $750
- From $3,500 a workflow, fixed
- Care $390 a month a workflow
- Home base Victoria, Australia
Why it matters here
Volume, speed, and the tools you bought last year.
Three Melbourne realities that make retyping expensive.
- Volume. Every job carries the same few minutes of admin. At city volumes those minutes add up to a wage.
- Speed. When five businesses quote the same job, the one that answers first gets the look. A quote that lands within the hour comes from a workflow, not from someone typing faster.
- The stack. Plenty of Melbourne small businesses already have a CRM, a job app, an accounting package and a booking tool that don't talk to each other. We don't replace them. We make them talk.
Who it's for
Trades, clinics, shops and property managers.
- Trades and builders across the suburbs. Quotes, job sheets and invoices for a crew that's never in the office.
- Clinics, allied health and salons. Bookings, reminders and intake forms, without the front desk retyping them.
- Cafés and shops with a second location. Stock and orders that line up across both, not two spreadsheets.
- Operations teams. The spreadsheet someone updates by hand every Friday afternoon.
- Property managers. Rental repairs across a whole rent roll: we built that one as a product, the Maintenance Loop.
What it fixes
What a workflow looks like.
No big-bang system change. One workflow at a time, each priced, built and looked after on its own. This is our workflow automation service, for Melbourne.
- Quote to order. The accepted quote is the order. Nobody retypes it.
- Job costing. Costs against the job as they happen, not at month end.
- Bookings and reminders. Confirmed and chased by the system, not the front desk.
- Onboarding. A new client keyed in once and present in every system.
- Invoices. Generated from the job record, not typed out again.
- AI where it earns its keep. Reading emails and forms, sorting requests, drafting replies. Only where it saves real hours.
How it works
Audit, quote, build, care.
The call
Thirty minutes on the job that's eating the week. Sometimes the honest answer is that a workflow won't fix it, and we'll say so.
The audit, $750
Half a day sitting with whoever does the work. You get the mess written down, the fixes in order, and a price on each.
The quote
A fixed figure for each workflow. Half as deposit, the rest at go-live.
The build
Your existing tools, joined up by the same person who scoped the job.
Care, $390 a month
Hosting, AI and messaging costs, fixes and a check-in, per workflow.
Pricing
Priced per workflow, not per seat.
Guide prices; the fixed quote follows the call. Australian dollars, ex GST.
Workflow audit
$750
Half a day with your team. The mess, mapped and priced.
Automation build
from $3,500/ workflow
One workflow, on the software you already run.
Care
$390/ month per workflow
Keeps it running, fixed and checked. 12-month minimum.
Half-price setup for the first 10 clients, monthly fee at full price, in return for a case study, a testimonial and permission to use their name.
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FAQ
Asked from Melbourne.
What does AI automation actually do for a small business?
AI automation does the retyping. With a Graphite Digital Studio build, the accepted quote becomes the order, costs land against the job, bookings confirm and remind themselves, and a new client is set up everywhere at once. AI reads and sorts emails and forms where that saves real hours, and nowhere else.
We already pay for software. Do we start again?
No. The CRM, job app, accounting package and booking tool you have now stay, whether that's Xero, MYOB or ServiceM8. Graphite Digital Studio connects them so the same detail is entered once.
How much does it cost?
A Graphite Digital Studio workflow audit is $750. Then, per workflow, it is from $3,500 to build and $390 a month to keep it running on a 12-month minimum. The number is fixed once we've done the 30-minute call. Australian dollars, ex GST.
Why per workflow and not a platform fee?
Because each workflow Graphite Digital Studio builds is a separate piece of work with its own running costs. You pay for the ones you use, each priced, built and looked after on its own. The monthly fee covers hosting, AI and messaging costs, fixes and check-ins.
Can one workflow cover two locations?
Usually. For Graphite Digital Studio, two shops or three clinics on the same systems is one workflow with more data in it, not two builds. If the locations run different software, the audit says what that means for the quote.
Is there a founding client offer?
Yes, at Graphite Digital Studio. Half-price setup for the first 10 clients, monthly fee at full price, in return for a case study, a testimonial and permission to use their name.
Typing it in three times?
Bring us a problem.
Tell us the job that gets retyped. On the call we'll say whether it's worth automating and what it would cost.